IWGB questions proposed closure of Lunchbox café and subsequent redundancies — June 26, 2018

IWGB questions proposed closure of Lunchbox café and subsequent redundancies

Less than two years after staff working at the Lunchbox café in Student Central were TUPE’s to Aramark from University of London employment, plans are afoot to close the outlet. This would mean the loss of a vital shared space for students in Bloomsbury and potential redundancies.

There is no doubt that with proper investment this could be a profitable concern.  IWGB is appealing to the university to reverse this decision and recognise its wider responsibility for Bloomsbury’s student and academic community, and has today contacted Vivienne Shinner, Aramark’s director of operations (see below), to call for clarification and question the hasty nature of the formal consultation process, which is taking place without adherence to due process.

Dear Viv,

I have been informed by affected staff that there are plans to close the Lunchbox café at Student Central with a number of potential redundancies.

This information was communicated to staff at a meeting on Wednesday 20 June, at which they were also informed that the formal consultation process had begun.

As with previous Aramark restructures, it is clear that due process is not being followed here.

  1. Aramark has immediately entered into formal consultation over redundancy with no attempt being made over preceding months to improve the situation or involve staff.
  2. Insufficient information has been provided for this to constitute a meaningful consultation – all that staff have been told is that the outlet has been suffering ‘difficult trading conditions’ and has made a loss of £12.6k over the last 10 months. Without more detail as to the financial situation (previous profit levels, turnover, investment or lack thereof) it is impossible for staff to participate properly in this process.
  3. No consideration whatsoever has been given to the role that the café plays as part of the wider University community, and the impact the loss of this facility and this space will have on the student experience more widely, as well as the other outlets based in the building.
  4. This comes only 2 years after the restructure which saw staff TUPE from the University of London to Aramark. It is a damning indictment of the lack of resource that has been put into the café that Aramark are now looking to close a previously thriving café.
  5. You state in your letter that this is merely a consequence of ‘difficult trading circumstances’. However, in the meeting you said that the decision had in fact been made by the University of London – which of these is in fact the case?
  6. Coincidentally, this comes at a time when Aramark and the University have been forced by the IWGB campaign to end zero-hour contracts at the UoL – it would appear extremely convenient that Aramark have chosen this moment to try and save money by making staff redundant.

Could you please provide full detail of the financial position of the café and the decision-making process / alternatives considered prior to this point?

Could you also confirm who on the University of London side is responsible for this decision?

Can you confirm that in ANY redundancy package staff will receive the enhanced redundancy terms accorded to University of London staff?

Best wishes,

Danny

 

IWGB #LeadingWomen event to highlight University of London’s unfair treatment of outsourced women — June 25, 2018

IWGB #LeadingWomen event to highlight University of London’s unfair treatment of outsourced women

The University of London’s ‘vague and noncommittal assurances’ to bring workers in house creates a back door out of which it can retreat at any time. As a result, IWGB Women’s Officer Catherine Morrissey has written to the University of London to annouce that in the absence of a concrete date for bringing outsourced workers in-house tthe IWGB will be holding its own #LeadingWomen event on 10 July at Senate House (https://www.facebook.com/events/384636605363013/) to highlight the negative impact of outsourcing on women.

Dear Chris,

As you will be aware, outsourced staff at the University of London recently voted to continue their ‘back in house’ campaign, after receiving vague and noncommittal assurances – via an announcement made not to them, but to their directly employed colleagues – of the University’s intention to bring workers in house ‘where there is an opportunity and clear rationale’.

I am sure you can understand why this wording (which creates a back door out of which the University can retreat at any time), and the lack of a clear and accountable timescale, is not acceptable to the workers, and is wholly insufficient to halt the campaign which has already seen the university spend well in excess of £500,000 on additional security, not to mention the financial and reputational losses it has suffered from disruption and cancellation of events.

The next planned event in the campaign will be a protest on 10 July, coinciding with the rescheduled ‘Leading Women’ event with which the University presumably aims to bolster its credentials as a forward-thinking and aspirational institution.

As Women’s Officer of a trade union representing a diversity of marginalised groups, naturally I’m delighted to see the University of London promoting equality. But while the University pushes ahead with a series of events celebrating its historic steps to advance the rights of one group, current University management seem unaware of the irony of prolonging a situation which denies rights to another.

The focus of our protest will be our very own outsourced #LeadingWomen, who for years have been leading the fight to be treated with dignity and respect by the institution in which they work. They are determined to continue the campaign until they receive a direct and unambiguous commitment to bring all outsourced workers in house within 12 months.

The workers and their demands are perfectly reasonable. So, if you would like to enter into meaningful discussions to prevent further disruption, we would invite you to do so at the earliest opportunity.

Kind regards,

Catherine Morrissey
Women’s Officer, IWGB
Chair, IWGB Legal Department Subcommittee
University of London IWGB member
https://iwgb-universityoflondon.org

 

End outsourcing at Birkbeck: petition and demonstration — June 20, 2018

End outsourcing at Birkbeck: petition and demonstration

The campaign to end outsourcing at the University of London is picking up momentum.

Birkbeck had decided to start its own in-house campaign beginning with a demonstration on 26 June, and a call to sign the ‘Birkbeck Justice for Workers’ petition as detailed below.

Dear all,

Sign the Birkbeck Justice for Workers petition: https://tinyurl.com/bbkj4w
Join the demonstration: outside the Birkbeck main building, Tuesday 26 June, 4–6pm

There is inequality at the heart of our university. Cleaning, catering and security staff are outsourced. The workers get lower wages and worse conditions, such as sick leave and pensions.

UNISON and the other trade unions at Birkbeck are organising the campaign to end outsourcing: we want the workers brought back in-house. This means they would be directly employed by the university. We believe that these services are essential: without cleaning, catering and security, there could be no teaching or research.

We ask that Birkbeck commits to bringing all of its outsourced workers back in-house within six months, without any reduction in jobs or services. This means the workers will get equality when it comes to pay, sick leave, holidays, pensions; and also access to the library and IT, study assistance, family leave, and an end to zero-hours contracts in catering.

We call on the Master of Birkbeck, Professor David Latchman, to make a written commitment to this effect as soon as possible.

How you can support the campaign:

Best wishes

 

Birkbeck Justice for Workers

 

This year’s payrise for University of London staff – latest news —

This year’s payrise for University of London staff – latest news

At our last branch meeting we discussed the pay offer for this year for directly employed University staff – currently at 2%.

The consensus of members was that this was unacceptable. Although higher than previous years, it is still below inflation and thus in real terms constitutes a pay cut.

Obviously this would do nothing to correct the effect of years of sub-inflation payrises – the unions had put in an original claim of 7.5% precisely to start to compensate for our 21% loss of income since 2010.

The meeting agreed to do two things:

  1. On a national level, to support any action taken by UCU and UNISON, who are currently balloting over the pay offer (this closes 27 June).
  2. At a local level, for the branch secretary to write to the University and submit a claim for the University to commit to a minimum rise of 7.5% (in other words, should the national increase be less than this, the University would top it up to reflect the additional expenses of London living and the UoL’s healthy financial position).

We’ll keep you posted re next steps – any questions just drop Danny (dannymillum@iwgb.org.uk) or Rebecca (rebeccadooley@iwgb.org.uk) a line!

IWGB general secretary assesses ruling against Pimlico Plumbers — June 14, 2018

IWGB general secretary assesses ruling against Pimlico Plumbers

Dr Jason Moyer-Lee, general secretary of the Independent Workers’ Union of Great Britain (IWGB), assesses the significance of Wednesday’s supreme court ruling against Pimlico Plumbers, in which it unanimously held that one of its so-called ‘gig economy’ workers was entitled to employment rights.

Writing in the Guardian, he said “this was a highly awaited decision that has already generated commentary from experts in the field. However, if the question is ‘What did it change?’, the short answer is ‘Not much’. It’s more significant in that it confirms what we already knew to be correct.”

Read the full ‘When will ‘gig economy’ companies admit that their workers have rights?

University of London claims over zero-hours contracts immediately exposed — June 13, 2018

University of London claims over zero-hours contracts immediately exposed

zerohourstweet
Quite a few people noticed your original announcement, so it’s probably not ideal if it turns out to be completely untrue…

It was too good to be true. Last week the University of London responded to the latest strike by its outsourced workers with this headline grabbing concession, stating in an intranet post that:

In addition it can now be confirmed that zero hour contracts will be eliminated by the end of the summer.

The IWGB immediately wrote to the University to confirm the details of this. We were told that this was being handled by the University’s catering contractor Aramark. So we wrote to Aramark. Here’s the response of their Director of Operations:

We are currently  considering changes to our current contracts of employment in line with the University’s recent statement. Aramark will meet each of our employees individually to ascertain what contract best suits them; as there are a number of variables that they will need to consider given individual circumstances.

Should any of our team wish to be accompanied by you then I have no objection to you accompanying them to the meeting and with regards the time-frame, we are planning to complete our consultations and implement any agreed changes with our teams by the end of the 2018 calendar year.

Within the space of a few days, the University’s public statement has been completely contradicted by its contractor, who have added another 4 months at least onto the process before it has even begun.

If anyone was in any doubt as to why the campaign will continue until workers have a cast-iron guarantee and a firm date in the next year when they be in-house – now you see what we are dealing with!

 

University of London commits to abolishing zero-hours contracts by new academic year — June 11, 2018

University of London commits to abolishing zero-hours contracts by new academic year

A strike and subsequent demonstration from the IWGB on Wednesday 6 June has pushed the University of London to release a statement regarding the future of outsourced contracts at the university’s central properties.

While concessions were made with regards to zero-hour contracts – which will be abolished by the end of the summer vacation – they continue to lack a commitment to bring all outsourced staff back in-house over the coming 12 months. Until this is promised, the IWGB will continue its campaign to support the brave outsourced staff at the University of London who are still needing to fight for equality in terms and conditions, and treatment. Continue reading

Second draft: Better but still a fail — June 8, 2018

Second draft: Better but still a fail

Dear Professor Sir Adrian Smith,

Please do forgive me for the delay- on Wednesday you put out a new statement with the University of London’s position on outsourcing (below), and I’ve only just now had the opportunity to write you to tell you how useless it is.

But first let’s start on a positive note: like any piece of writing, the second draft is much better than the first. However, given that the first draft was so rambling and incoherent as to render it virtually meaningless, the bar was set at an admittedly low level. I reckon we’ll be there by the third or fourth draft.

You make a point of referring to the “25 IWGB strikers picketing outside Senate House.” I must say this does cause me some concern. And I’m not talking about the contemptuous nature in which you dismiss the legitimacy of your outsourced staff’s grievances, I’m talking more about your ability to count.

Given that one of your main reasons for delaying the inevitable insourcing is budgetary pressures, I do wonder if those budgetary pressures might evaporate when analysed by someone who knows how to add? Perhaps you’d like to delegate this function, but it’s never too late to acquire new skills so if you do want to take a stab at it yourself, you might find this book of some assistance: Basic Maths for Dummies. Just make sure to have it delivered on a day when your postroom staff are not on strike!

I’m sorry you find it frustrating that the IWGB continues to strike despite UoL’s commitment that it would bring services in house “where there is a fit with strategic priorities”. But I do think this rather betrays a lack of sympathy on your part.

Imagine if when you were offered the role of Vice-Chancellor, instead of UoL committing to pay you the astronomical £175,307 salary you currently earn they’d said: “Adrian, we’ll pay you £50K per year and then increase it to £175,307 where there is a fit with strategic priorities”, something tells me I’d be writing to a different VC right now!

I also note the usual trademarks of self-congratulatory praise and the attribution of credit for any progress made to UNISON and UCU. This time you’ve even managed to fit both in one sentence – I guess practice makes perfect!

I have to say though, I am surprised to see you express the belief that protests, industrial action, etc. will continue regardless of any decision UoL might make on outsourcing. This is all the more surprising given we have stated our position in this regard ad nauseum.

But out of sympathy for your struggles with numeracy, and in light of your apparent difficulties with literacy as well, I’ll state the position one more time: the IWGB will continue campaigning until there is a commitment that all outsourced workers will be brought back in house in 12 months or less. So, when you fail to commit to bringing workers in house in that time frame the campaign continues. Professor, you really don’t need a PhD to understand the logic of this one.

On a serious note, I think we can all agree that the UoL is currently in total meltdown. Industrial strife, protests, strikes, student occupations, a slew of extremely negative national press coverage, public criticism from national politicians, a security lock down rendering basic health and safety protections non-existent, a reputation being dragged through the mud, and more.

And despite all that UoL still refuses to negotiate with the IWGB and accede to its outsourced workers’ reasonable demands. Something tells me there must be a better way of doing things.

Best wishes,

Dr Jason Moyer-Lee
General Secretary
IWGB

 

Statement from University of London’s Vice-Chancellor setting out the university’s position on outsourcing

Dear colleagues,​

As you will have seen and heard, we currently have about 25 IWGB strikers picketing outside Senate House together with 7 students protesting inside the building.

It is very disappointing that the IWGB are continuing to disrupt the University’s operations, particularly after the Board of Trustees’ decision to bring services in-house where there is a fit with strategic priorities. The University together with UCU and Unison fought very hard to achieve this breakthrough decision despite concerns from the Board that the additional costs could impact the delivery of the University’s academic mission. The continued protests reinforce the belief expressed by the Board that bringing services in-house will not eliminate continued disruption and the resulting high costs.

The recent additional security provided by the current contract has prevented five further occupations but at a cost in excess of £400k. Today’s student occupation follows a reduction in the level of security and consequently arrangements are being reconsidered again. This additional cost will inevitably impact the University’s budget.

Having reached its decision, the Board of Trustees requested that the University brings forward detailed plans as quickly as possible. It is anticipated that some services will be brought in-house within the 2018/19 academic year. In addition it can now be confirmed that zero hour contracts will be eliminated by the end of the summer. Nevertheless there remain concerns that making changes too quickly carries logistical, contractual and financial risks, and therefore the University will not commit to unrealistic and undeliverable timeframes.

 

Bringing workers in-house at the University of London – letter to the Board of Trustees – follow up —

Bringing workers in-house at the University of London – letter to the Board of Trustees – follow up

Dear Chris

I have not yet received a reply from yourself or the University to my emails below, but as a new statement has appeared on the intranet I am going to take that as a response of sorts.

There is much in that statement to take issue with (I believe my colleague Dr Moyer-Lee has already been in touch regarding this), but I just wanted to concentrate on one key point.

The statement claims: ‘The continued protests reinforce the belief expressed by the Board that bringing services in-house will not eliminate continued disruption and the resulting high costs’.

Surely it is obvious that the opposite is true.

The protests have continued because services have NOT been brought in-house. All the University has done is issue a vague statement which guarantees nothing.

A clear declaration that all services will be brought in house within 12 months, if agreed by the workers (we do like to include the actual people affected in these decisions), would end the campaign and of course eliminate the continued disruption.

This is the IWGB position, and it could not be more reasonable or straightforward. I would once again ask you to look at the situation objectively – these workers are simply asking for equal treatment. The University is denying them this, and refusing to talk to them or their representatives. Therefore they have no option but to campaign. The costs that this is incurring for our institution are totally unnecessary, and result from the University’s unreasonableness.

I, and your outsourced workers, would appreciate at least the courtesy of a reply to this email.

Best wishes,

Danny

 

Danny Millum
Branch Secretary
University of London IWGB

 

Sent on 5 June 2018

Bringing workers in-house at the University of London – letter to the Board of Trustees – follow up

Dear Chris

I am also attaching today’s letter from John McDonnell, in which he calls for a new statement from the University of London containing ‘no longer than a 12-month implementation period’ and ‘dialogue and negotiations with the IWGB’.

I hope that the University will take note of the opinion of such a senior figure, and take these two sensible steps to resolve this issue.

Best wishes

Danny

 

Sent on 5 June 2018

Bringing workers in-house at the University of London – letter to the Board of Trustees – follow up

Dear Chris

I am just following up on my emails below, to both yourself and the Board of Trustees, having received a reply to neither.

I am doing so in the light of tomorrow’s industrial action and protest, and also the revelations in yesterday’s Guardian newspaper as to the sheer scale of the University of London’s spending on additional security.

IWGB members (particularly those Cordant workers who have been on strike for the last year) are extremely frustrated and disappointed, having been given no solid guarantees at all as to their future, and left hanging with appalling management and discriminated against in terms of their terms and conditions. We have continually offered the University the opportunity to negotiate directly with its outsourced workers – and the University has refused to do so, and instead spent hundreds of thousands of pounds unnecessarily.

The University now has the opportunity to resolve this crisis (see below for the workers’ extremely reasonable demands – that contracts be brought back in-house within 12 months). Should it not take it, then it must take responsibility for all the additional costs, damage to reputation (the Observer will be reporting tomorrow from the picket line) and disruption to its core academic mission.

I hope that you and the Board of Trustees realise that it is simply irrational to continue with this policy.

Best wishes,

Danny

 

Sent on 31 May 2018

Bringing workers in-house at the University of London – letter to the Board of Trustees

Dear Board of Trustees members

I am writing as branch secretary of the University of London IWGB with regard to the campaign to bring workers in-house at the University of London.

I would like to start by apologising for not writing to the whole Board. As you probably know, it’s hard to track down contact details for all the members – please do forward this on as appropriate!

As I am sure you are aware, the IWGB represents the vast majority of outsourced workers at the University of London, and has been campaigning since September 2017 to end outsourcing and the discriminatory 2-tier workforce at Senate House.

The campaign has garnered huge press attention and popular support, most recently featured the biggest outsourced worker strike in HE history, and has resulted in the decision of the Board of Trustees (made at the 23 May meeting) to bring workers back in-house.

However, as you will see from my email below, while we welcome this decision in principle, the statement issued by Adrian Smith is extremely vague, and as a consequence has no chance of achieving the stated aims of the Board in reducing the risk of industrial action or ending disruption at the University of London.

Indeed, there is another strike planned for next Wednesday 6 June, which has already caused a major event to be moved.

What we are calling for is very straightforward – a clear statement from the University of London (similar to that made by SOAS) that outsourcing will end in 12 months or less.

Without clarity on this issue, there is no way that our members and supporters (who know that it is only their pressure that has brought the University to this decision) will end their campaign.

We will be making this letter public, so that it is quite clear how reasonable the IWGB position is – and that the ball is clearly in the University of London’s court if it wishes to end this dispute.

Best wishes,

Danny

Danny Millum
Branch Secretary
University of London IWGB

 

Sent on 30 May 2018

Subject: Bringing workers in-house at the University of London – next steps

Dear Chris

I am writing in response to the message below from the Vice-Chancellor regarding the Board of Trustee’s decision on bringing outsourced workers in-house.

While we welcome the decision in principle expressed below, this statement will not be sufficient to end the in-house campaign at the University of London, or stop the strike action due to take place next week.

The disruption to the University’s activity will continue (I am sure that you will be aware that next week’s Down and Out event has chosen to move location in support of the workers) and the University will continue to accrue negative publicity (see today’s letter from Green Party co-leader Jonathan Bartley (attached) as well as numerous press articles (of which this is the latest). The situation is only likely to escalate given the extreme disappointment among workers which the VC’s statement has engendered.

I am therefore writing to clarify what is needed ‘to expedite the process to reduce the risk of industrial action as far as possible and ensure the University is not distracted or hindered from furthering its core academic mission’ – something which both we and the Board wish to see.

The current statement is much too vague with regard to contracts, timescales and even which groups will be affected.

Workers require a statement along the lines of the 4 August 2017 SOAS announcement from Baroness Amos, which made clear that outsourcing would be ended within 12 months, and all workers brought in-house house with no loss of jobs or hours.

The IWGB and its members would then be prepared to suspend the campaign, and we could move onto working together to ensure that the transition was a smooth one and beneficial to both parties.

Our position is an eminently reasonable one, and I would remind you that we remain (as I have reiterated on numerous occasions) open to direct talks to resolve this dispute.

Best wishes,

Danny

 

Danny Millum
Branch Secretary
University of London IWGB

 

Message from the Vice-Chancellor regarding Board of Trustees decision

From: Human Resources
Sent: 24 May 2018 16:04
To: Central-University <central-university@london.ac.uk>
Subject: Message from the Vice Chancellor

Dear Colleagues

I am writing to you to update you on the discussion and decision on the Facilities Management Review that was taken at the Board of Trustees meeting yesterday afternoon. The Board accepted the recommendation from the Facilities Management Review Group that:

The University will develop an efficient provision model in which in house services are supported by contracts designed to provide both the specialist expertise and the flexibility to respond to the varying needs of the University. 

However the Board raised significant concerns over the additional costs of bringing services in house and the impact on the University’s academic agenda. The Board were content to support the Review Group’s recommendations contingent on seeing more detailed plans and costs which would deliver benefits to both staff and the University together with plans for mitigating the impact on academic activities and student facing services. The Board would like the University Management to expedite the process to reduce the risk of further industrial actions as far as possible and ensure the University is not distracted or hindered from furthering its core academic mission.

The decision will mean a significant financial investment which will be linked to key strategic initiatives:

  • Ensuring  security and compliance at Senate House and across our estate following heightened security risks
  • Ensuring Senate House offers a high quality experience for staff, academic activity and events
  • The development of an effective Residential Student Life programme, recognising that we need to enhance and broaden our pastoral care for residents in halls

In practical terms, these initiatives will be progressed over the next 12-18 months with some services being brought in house in 2018/19 where there is an opportunity and clear rationale for doing this although the process will be phased over subsequent years.

I would like to thank the Review Group on the thoroughness of the review and the understanding reached on an extremely complex set of issues. While the outcome may not meet everyone’s expectations, I do believe it to be reasonable, measured and deliverable.

Based in the Board’s decision, I have asked for additional security to be stepped down in the hope that the threat of student occupation is now reduced.  This will be kept under review and will be reintroduced if necessary despite the high costs.

Starting at once, the University Management will work closely with the recognised Trade Unions, (UNISON and UCU) and current contractors to transition staff into the University as well as work urgently to address issues that have been highlighted during the review e.g. the elimination of zero hours contracts.